EAP for Law Firms · Australia
EAP built for the pressure of legal practice
Legal practice can involve sustained workloads, strict deadlines, complex client matters and exposure to distressing material. Resplora gives your firm confidential online access to qualified counsellors and psychologists — with no setup fee and two flexible pricing options.
The reality in legal practice
Mental health in the legal profession
Professional bodies across Australia’s legal sector have long recognised the psychological pressures experienced within the profession. High workloads, exposure to distressing matters, workplace culture and concerns about stigma can all affect lawyers’ wellbeing and willingness to seek support.
- Sustained workloads: Long hours, strict deadlines and competing client demands can create prolonged pressure.
- Exposure to distressing matters: Lawyers handling matters involving trauma or confronting material may experience cumulative stress or vicarious trauma.
- Barriers to seeking support: Concerns about stigma, professional reputation or appearing unable to cope can make it harder to ask for help.
- Additional pressures: Early-career lawyers and people working in emotionally demanding practice areas may require additional support.
- Experiencing distress is not a personal failing — it can be an understandable response to the demands of legal work.
Occupational hazards
Specific stressors in legal practice
Client-facing trauma
Deadline pressure
Long working hours
Performance scrutiny
Complex client relationships
Non-negotiable for uptake
Why confidentiality matters in a law firm
In a professional services environment, confidentiality is not just preferred — it is essential. Employees may be less likely to use an EAP if they believe their firm could access individual session information.
No individual session information
Employers do not receive employee names, appointment details or information about what was discussed.
Aggregate reporting only
Reports contain aggregate utilisation figures, never information that identifies individual employees.
Professional confidentiality
Two ways to pay. You choose.
Some want their session costs to follow actual usage. Others want one predictable annual cost. We offer both.
Pay As You Go
Pay an annual fee for access to the program, then receive a monthly invoice for the therapy sessions your employees complete.
- Costs follow actual utilisation
- Monthly session invoices only when sessions are completed
- Flexible session allowances for each employee
- Suitable for teams expecting lower or variable utilisation
Fixed Annual Fee
Pay one annual fee covering your agreed session allowance, based on your team size and support needs.
- One predictable annual cost
- Agreed session allowance included
- No monthly per-session invoices within the included allowance
- Suitable for organisations that value budget certainty
Not sure which fits? Tell us your team size and we’ll model both for you. Most businesses decide in one conversation.
Why we don’t publish a price list: Your quote depends on your team size, chosen pricing model, session allowance and anticipated mix of counselling and psychology support. Publishing one price would not accurately represent most organisations.
Tell us what your team needs and we’ll model both pricing options for you. You’ll receive a tailored quote within one business day.
WHS in this sector
WHS in legal practice
Law firms and other legal workplaces have duties to protect workers’ physical and psychological health under the WHS or OHS laws applicable to their jurisdiction.
Psychosocial hazards in legal practice may include high job demands, long working hours, poor support, workplace conflict and repeated exposure to traumatic or distressing material.
An EAP can provide a confidential pathway to qualified professional support as part of a broader psychosocial risk strategy. It does not replace controls addressing workload, staffing, workplace culture, management practices or work design.
Requirements vary by jurisdiction. Check the guidance published by your state or territory WHS or OHS regulator, or seek professional advice for your organisation.
Common questions
Frequently asked questions — Law Firms
Will lawyers actually use it given the stigma in the profession?
Uptake is influenced by how the service is introduced. Position Resplora as a confidential professional resource, explain clearly what the firm can and cannot see, and remind employees regularly that support is available. Employees access the service privately, while the firm receives aggregate utilisation reporting only.
Can we set up separate access for different offices or practice areas?
Do your psychologists have experience with legal professionals?
SUPPORT YOUR PEOPLE
Support your people as part of a broader psychosocial safety strategy
Give employees confidential access to qualified counsellors and psychologists, with no setup fee and two flexible pricing options.
This page provides general information only. It is not legal advice. For advice specific to your situation, consult a WHS consultant or employment lawyer.