EAP for Agencies & Tech · Australia
Your team expects mental health benefits. Here's one worth offering.
Sector-specific pressure
The agency & tech context
- Project deadlines and client expectations: Agency timelines are relentless. Tech product cycles create sustained sprint pressure.
- Always-on culture: Slack notifications, after-hours emails, and "urgent" requests blur work/life boundaries
- Identity-work fusion: Creative and tech workers often identify closely with their work — rejection of work feels personal
- Competitive hiring: Talented staff know they have options. Burnout accelerates the decision to leave.
- Young workforce: Many agencies skew young — a workforce that talks more openly about mental health and expects employers to take it seriously
What talent expects now
EAP as a modern benefit
Top-5 benefit
Online, not a 1800 number
Immediate access
Confidential by default
Relevant expertise
Your competitors already offer this
No location limits
How it works for Melbourne businesses
Book from anywhere
No location limits
Works for hybrid teams
Two ways to pay. You choose.
Some want their session costs to follow actual usage. Others want one predictable annual cost. We offer both.
Pay As You Go
Pay an annual fee for access to the program, then receive a monthly invoice for the therapy sessions your employees complete.
- Costs follow actual utilisation
- Monthly session invoices only when sessions are completed
- Flexible session allowances for each employee
- Suitable for teams expecting lower or variable utilisation
Fixed Annual Fee
Pay one annual fee covering your agreed session allowance, based on your team size and support needs.
- One predictable annual cost
- Agreed session allowance included
- No monthly per-session invoices within the included allowance
- Suitable for organisations that value budget certainty
Not sure which fits? Tell us your team size and we’ll model both for you. Most businesses decide in one conversation.
Why we don’t publish a price list: Your quote depends on your team size, chosen pricing model, session allowance and anticipated mix of counselling and psychology support. Publishing one price would not accurately represent most organisations.
Tell us what your team needs and we’ll model both pricing options for you. You’ll receive a tailored quote within one business day.
WHS in this sector
WHS for agencies & tech
Agencies and tech companies are PCBUs under the WHS Act like any other employer. High job demands and always-on culture are recognised psychosocial hazards.
A documented, accessible EAP is a practical control measure — and one that also functions as a talent benefit.
Common questions
Frequently asked questions — Agencies & Tech
Can employees access this from home (remote team)?
We have contractors as well as employees. Can they access the EAP?
Can we use this as a listed benefit when hiring?
SUPPORT YOUR PEOPLE
Support your people as part of a broader psychosocial safety strategy
Give employees confidential access to qualified counsellors and psychologists, with no setup fee and two flexible pricing options.
This page provides general information only. It is not legal advice. For advice specific to your situation, consult a WHS consultant or employment lawyer.